Definitions
“Basic Warranty” shall mean the warranty set forth in the product documentation provided at the time of original date of purchase or supply of new Vissco products “Basic Warranty period” shall mean a period during which the Basic Warranty period applies “Extended Warranty period” shall mean a period of the extended warranty, commencing on the expiry of the basic warranty period
The Extended Warranty Plan:
  • The plan extends the warranty on Vissco products for a year from expiry of basic 
    warranty period. The plan safeguards your product from technical and mechanical 
    problems.  During the extended warranty period Vissco will at its option, repair or 
    replace any product manufacturing defects(collectively warranty services) without 
    additional charges
  • Unless specified otherwise, repair or exchange conditions will follow the terms and conditions of the basic warranty
  • The warranty in respect to repaired or replaced item shall be for the remainder of the extended warranty period
  • All the original items replaced in the performance of the service shall become the property of Vissco and the new or replaced parts will become the property of the customer. Purchase( if applicable)/ registration for extended warranty is voluntary
  • Registration/ Purchase(if applicable) of extended warranty constitutes acceptance of these terms and conditions by the customer
This Vissco “Extended Warranty”, has been entered into between Vissco Rehabilitation Aids Private Limited, herein after referred to as “Vissco”, incorporated under the Companies Act, 1956 and having its Corporate office at 517, Tulsiani Chambers, Nariman Point, Mumbai – 400 021., and the name & address of the customer, herein referred to as “Customer”, mentioned in the application form. The terms & conditions of Extended Warranty shall be fully binding on the customer for the product/appliance/equipment covered, herein referred to as “Product”.
Conditions for applicability of Extended Warranty
  • Extended warranty applies only on Vissco products purchased in India
  • Extended warranty services are only available in India
  • Extended warranty must be registered online before expiry of Basic Warranty period
  • Extended warranty is subject to verification of the documents and/or information provided by the customer and Vissco reserves the right to seek such additional documents and/or information from the customer as it may deem appropriate
  • The product must be used in accordance with the instructions in the instructions manual, as determined by Vissco personnel
  • Extended warranty shall not be applicable incase the product is used for commercial purposes
  • Extended warranty is being offered by Vissco in its sole discretion and the company reserves the right to refuse, suspend or withdraw the extended warranty at any time without prior notice
The extended warranty plan shall not apply to damages or defects caused by the following
  1. Physical damage caused by, negligence, abuse, accident, misuse, fire etc or any kind of damages both internal or external (this you may take a call)
  2. Use of non-standard or non-authorized, incompatible additions to the product (if this is applicable on any product)
  3. Repair, modification carried out on Vissco product other than authorized service center
  4. Use of non- Vissco recommended accessories being used with the product
Refund, Transfer and Cancellations
Incase the customer wants to cancel the extended warranty, before completion of the extended warranty period, there shall be no refund of the charges for the unexpired period of the extended warranty( this applies only if there are charges for extended warranty as it is there in certain products) The extended warranty is not transferable to a third party or product Limited Liability Maximum liability under this Agreement shall be limited to the repair/ replacement of defective part. Vissco shall have no liability or responsibility to or any person or entity with respect to any liability, loss, or damage caused directly or indirectly by Vissco‘s equipment or programs sold or provided by Vissco. Vissco replacement parts or units, or service provided by Vissco including but not limited to any interruption of service, loss of business or anticipatory profits, or consequential damages resulting from the use or operation of the equipment. In no event shall Vissco be liable for loss of profits or any indirect, special or consequential damages arising out of any breach of this Agreement.
ONE PLUS CONTEST WINNERS:
* No. of Winners per year: One Plus = 2, Back Massager = 1, Foot Massager = 1, Back Rests = 5, Pillows = 5
Force majeure
Vissco is not liable for any failure in service as a result of Vissco agent employees/agents being delayed prevented or hindered in the performance of its obligations under this extended warranty by reason of any circumstances beyond its reasonable control, such circumstances include but are not limited to fire, floods, acts of God, change in law and regulations and civil disorder
General
The terms and conditions of this Agreement shall prevail over any conflicting, additional, or other terms of any purchase order or other document you submit.
TERMS AND CONDITIONS FOR SCHEME (MOBILE SCHEME)
  • Scheme is applicable only once the product is registered in the website. You must register the product for which the Services have been purchased within (30) days from the date of receipt of the Product. Registration information may include but not be limited to product name, purchase date, and serial number. Registration can be completed at the Vissco website at www.vissco.com/comfortmypain
  • Scheme is applicable only on products purchased from an authorized dealer
  • Scheme is not applicable if product is purchased for commercial purposes
  • Vissco reserves all the rights to modify, review or terminate the scheme at any given point of time during the scheme duration without any prior notice and consent and the decision of the same shall be binding to all
All the disputes are subject to Mumbai jurisdiction. This Agreement is governed by the laws of India. I have read, understand and agree to the Extended Warranty and Service Agreement terms and conditions as specified herein: